Posts Tagged ‘CRM’


How Satisfied Are Your Customers?

Monday, August 27th, 2012

Customer satisfaction (CRM) is a hot topic for many companies. It is a topic of growing importance in economic development. The key is to build on the concept of developing mutually beneficial relationships, ideally true interdependent partnerships. One of the important concepts in CRM as it applies to economic development is the lifetime value of […]

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